Terms of Service

1. Service Description

TenantComms is a communication platform for UK letting agents, currently in development with a planned launch in Summer 2026. The Website currently provides:

• Waitlist — you may register your email address to receive updates about the TenantComms launch and early access opportunities.
• Blog — articles and content related to the UK lettings industry, property management, and TenantComms updates.
• Informational content — descriptions of the planned TenantComms platform, features, and pricing.

Joining the waitlist does not guarantee access to the TenantComms platform. Features, pricing, and availability described on the Website are subject to change before and after launch.

2. Acceptable Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others. You must not:

• Use the Website in any way that breaches any applicable local, national, or international law or regulation.
• Submit false, misleading, or fraudulent information, including when joining the waitlist.
• Attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems.
• Introduce any malicious software, viruses, or harmful code to the Website.
• Use automated tools, bots, or scripts to access, scrape, or interact with the Website without our prior written consent.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

We reserve the right to restrict or terminate access to the Website for any user who violates these Terms.

3. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, software, and code, is the property of TenantComms or its licensors and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Website without our prior written permission.

4. Blog Content

The blog content published on the Website is provided for general informational purposes only. While we strive to ensure accuracy, we make no representations or warranties about the completeness, reliability, or suitability of any blog content. Blog articles do not constitute professional advice, and you should not rely on them as a substitute for professional guidance in property management, legal, or business matters.

5. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by TenantComms. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access third-party links at your own risk.

6. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, TenantComms shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Website.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by English law.

8. Indemnification

You agree to indemnify and hold harmless TenantComms, its directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in connection with your use of the Website or your breach of these Terms.

9. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Website, you acknowledge that you have read and understood our Privacy Policy.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

For any questions or concerns about these Terms, please contact us:

• General enquiries: hello@tenantcomms.com
• Privacy enquiries: privacy@tenantcomms.com